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Patch Test Protocol

The Intensive product contains ingredients that may cause skin irritation or allergic reactions on certain individuals. A preliminary patch test should be made 24 to 48 hours prior to performing the Intensive service.

Before administering the patch test wash and dry hands and then apply gloves. Using soap and water, cleanse and rinse a small area of the client’s skin behind the ear or on the inner surface of the forearm. Following the preparation instructions, mix the Intensive Colorant and Cream Developer using the 1:1 ratio. Apply the mixture to a small area behind the client’s ear or their inner forearm and allow to set for 2 minutes. Remove the mixture with a cotton pad moisturized with water. Advise your client to return in 24 to 48 hours. If no irritation or inflammation of the skin is apparent at that time, it is usually assumed that no hypersensitivity to Intensive exists.

PRO TIP: If a reaction occurs during the patch test, such as intense stinging, irritation, rash, or a burning sensation on the skin, rinse the skin immediately and discontinue use. If client experiences mild respiratory irritation, he or she should seek immediate medical attention, and the client should consult a physician prior to having the service again. If, during the days following the patch test, itching, redness, or spots on the skin occurs, or swelling of the eyes, face, or skin occurs, it is recommended that the client consult a physician.

Procedure for Performing the Intensive Lash & Brow Service

Step 1: Put on gloves.

Step 2: Prep the client’s lashes by applying Intensive Make-up Remover Foam to a cotton round or esthetic wipe. Using a downward motion, cleanse eyelashes thoroughly. Lashes should be free of oil and makeup and completely dry before beginning the Intensive service.

Step 3: Using a 50/50 or 1:1 ratio, mix equal parts Intensive Colorant and Cream Developer in glass dappen dish and stir with mixing stick until the consistency is that of a creamy paste. The mixture should not be too thin or too thick.

Step 4: Apply protection pads by instructing the client to look up. Apply a thick layer of eye cream under the lower eyelid. Then place the protection pad under the lashes of the lower lid, which will prevent the Intensive product from staining the skin. The cream will prevent the protection pad from moving.

Step 5: Using the Intensive Application Brush, apply the Intensive mixture to lower lashes first on both eyes. Make sure the product covers lashes, including those at the corners of the eyes, from base to tip. When lower lashes are completed, instruct the client to close his or her eyes until the application and removal process is completed. Using the applicator brush, apply Intensive mixture to upper lashes from base to tip. Again, make sure the corner lashes are covered using a tint brush, mascara wand, or disposable lipstick brush.

Note: Alternately, you may use a disposable mascara wand or disposable lipstick

PRO TIP: The mixture should be applied in a professional manner, with care and precision. There is no reason for this to be a messy service.


PRO TIP: As the product develops, it may expand and migrate beyond the desired area of the eyelashes and onto the lids or eye area. As this occurs, you may wipe the expanded product off the skin using a cotton swab, cotton round, or esthetic wipe. Remove the excess product around the eye area to prevent discoloration or temporary staining of the skin.


PRO TIP: If any product accidentally gets on to the face, remove it as soon as possible with warm soap and water. Do not use Intensive Tint Remover directly on the lashes, eyelids, or eye area.

PRO TIP: If the product accidentally gets into the eyes, take your client to an eyewash station and flush eyes with plain water immediately! If you do not have an eyewash station, flush the eye with saline solution, warm water, or eye wash and pat dry. The client should not rub their eyes as it might cause further irritation. If no irritation occurs, you may reapply the product immediately.

Step 6:
Set timer for 10 minutes for lashes & 3 minutes for brows.

Step 7: Remove eye protection pads from under eye area.

Step 8: While your client’s eyes are closed, use a round cotton pad dampened with water in a downward motion to remove product until no residue is visible. Hold tissue near eye area to capture any excess water.

PRO TIP: If you get Intensive Colorant on your hands while mixing, use a cotton ball dampened with the Tint Remover to remove the tint. Wash your hands with soap and water immediately.


PRO TIP: After all of the product has been removed from your client’s lashes offer a round cotton pad dampened with water and a dry cotton pad so the client can wipe their eyes for additional comfort.


Step 9: Hand your client a mirror so they can see their fabulous new look!

Intensive Cream Developer • Intensive Colorant Cream (color of choice) • Intensive Tint Remover • Intensive Make-up Remover Foam • Intensive Applicator Brush • Glass Dappen Dish or Plastic Cup • Gloves • Wooden or Plastic Mixing Sticks • Rubber Mixing Bowl • Cotton Rounds or Esthetic Wipes • Tissues • Eye Wash or Eye Wash Station • Cotton Swab • Timer

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